Privacy Policy

1. Introduction

Valenti DNMS ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website and services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

2. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact information (Name, Email, Phone Number)
• Professional information (Clinic Name, Role, Website)
• Any other information you submit via our forms

3. How We Use Your Information

We use your personal data to:

• Process your inquiries and provide services
• Manage our client relationships via our CRM, GoHighLevel (GHL)
• Send marketing communications (where you have consented)
• Improve our website performance and user experience

4. Data Processing and Storage

Your data is processed and handled primarily through **GoHighLevel (GHL)**, our preferred CRM provider. By using our services, you acknowledge that your data may be stored on servers located outside of Canada, including in the United States, and may be subject to the laws of those jurisdictions.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request the correction of inaccurate information
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with the Office of the Information and Privacy Commissioner for British Columbia

7. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact us at:

info@valentiora.ca

Vancouver, BC, Canada